The FRM Advantage

Yes, the industry is teaming with central stations and monitoring services but the First Response Monitoring advantage makes choosing your provider an easy decision.

FRM allows you, the alarm dealer, a customizable arrangement to streamline your operations and allow you more time to focus on sales. We can simply be your central station; or, we can be your central station and your virtual office.

Our Monitoring Services Include:

  • Intrusion
  • Fire
  • Video, including Videofied and I-View Now
  • Access Control
  • Medical Alert/PERS, including two-way voice
  • Environmental
  • GSM/Cell Backup or Primary
  • Total Connect

Other Services Include:

  • Accounts Monitoring
  • Customer Reports
  • Customer Billing Services

When you partner with First Response Monitoring, you entrust the safety of your customers to a diligent ally – one that understands your needs and theirs. That's the FRM advantage.

  • 1.  A Strong Commitment to Future Technology- Guarantee access to the newest technologies without the expense, because we've already invested for you.
  • 2.  Uniquely Customized Monitoring Solutions- At FRM we don't sell packages, we create a customized monitoring program based on how your business currently operates and how you would like it to operate in the future.
  • 3.  A Partner Focused on Helping You Grow Your Business- FRM wants you to succeed and we want to help you do just that.

Excellent Customer Care

At First Response Monitoring we are representatives of your company, and we take that seriously. We will answer the phone with your company name, speak to the customer as if we are working directly out of your home office and direct any concerns or questions to you immediately by email or text.

Online Management Tools

As a customer of First Response Monitoring you receive full access to our customized dealer account Management system. FROMM allows unlimited access for viewing accounts, changing customer information, printing reports and much more.

The FRM Advantage

We are UL-listed and a Five Diamond central station. We do more than meet the UL standards required of us-we exceed them. All of our computers, servers and phone systems are redundant and we have multiple fiber carriers to ensure our communication systems never fail.