Intrusion Monitoring

Your customers want to know that their homes and businesses are safeguarded 24 hours a day. With First Response Monitoring, you can assure them this is the case. Every alarm signal is monitored 24/7, and our response times are among the fastest in the industry.

When a customer's signal is activated, you can be certain that the dispatchers who respond boast exemplary records of customer service. Summoning law enforcement while keeping customers calm and engaged is what they do – and we're proud to say they do it with excellence. We treat your alarm customers as if they were our own, offering them the personal service they need to feel safe in the event of an invasion.

Whether your customers are homeowners or businesses, FRM will offer unquestionable protection through monitoring services. As a UL listed central station, FRM is ideally suited for high risk places of business, including:

  • Financial institutions
  • Jewelry merchants
  • Pawn shops

And most importantly, we can monitor any brand or system you sell. To inquire about central station monitoring for your burglar alarm customers, contact FRM today.

Excellent Customer Care

At First Response Monitoring we are representatives of your company, and we take that seriously. We will answer the phone with your company name, speak to the customer as if we are working directly out of your home office and direct any concerns or questions to you immediately by email or text.

Online Management Tools

As a customer of First Response Monitoring you receive full access to our customized dealer account Management system. FROMM allows unlimited access for viewing accounts, changing customer information, printing reports and much more.

The FRM Advantage

We are UL-listed and a Five Diamond central station. We do more than meet the UL standards required of us-we exceed them. All of our computers, servers and phone systems are redundant and we have multiple fiber carriers to ensure our communication systems never fail.